Are you new to online shopping? If you are on the Canadian side of the border and thinking of shopping on U.S. sites, hidden costs may catch you by surprise. There are things you should check before you place the order:
First of all, check if the site offers international shipping or at least shipping to Canada. There is nothing more irritating than going through an e-commerce site, filling your shopping cart and then discovering that the vendor does not ship outside the US. RAM offers international shipping including Canada, Mexico and Puerto Rico.
Secondly, check the company's terms and condition for international shipping, returns and exchanges. The shipping charges or method of shipments (UPS or USPS) are not the total shipping cost you have to pay to get the product across the border. Import duties, taxes, and brokerage fees are not included in the product price or shipping cost. These fees are the responsibility of the recipients as the company only charges for transportation and it will be collected upon delivery of the package. If you have specific questions about Canadian customs and duties, please contact a Canada Border Services Agency office or the Border Information Service.
You can also check UPS and USPS for import duties, taxes and brokerage fees. RAM offers two methods of shipping USPS and UPS. RAM also offers 30 days return and exchange policy if you are not completely satisfied with the product.
Be sure to follow these basic steps to avoid any frustration and have a pleasant shopping experience.